With more than 20,000 children and families to support, case managers and staff for the Indiana Department of Child Services do not have time for inefficient, siloed systems or paper-based processes that tie them to their desks and keep them out of the field. That's why the state is embarking on a multi-phased approach to implement a new child welfare system that will streamline the creation and management of case work documentation while auto...

In March 2020, as thousands of public sector workers shifted to remote work almost overnight, few would have guessed they would remain there for months. What followed was a real-world litmus test for whether government employees could effectively serve the public from home. They passed with flying colors. Now, public sector work has forever been altered, with many government leaders predicting a hybrid workforce in which some employees shift b...

Cybersecurity has never been more vital for government agencies. Phishing attempts, account takeovers and malware attacks on the public sector were on the rise even before the coronavirus pandemic. The disruptions of the past year have brought unparalleled new challenges of accommodating a hybrid and remote workforce while securing a vastly expanded new edge. Additionally, as more governments provide online services to constituents, enhancing...

This webcast will explore how smart city initiatives can help citizens receive better and more efficient services from their cities. We’ll show how municipalities are using IoT sensors and analytics to improve traffic flows, cut power consumption, reduce water usage, track city vehicle fleets and other practical applications. Our panel of experts will provide insight into topics such as: Creating and scaling networks to support smart ser...

Delivering a large-scale technology solution is a major undertaking. It often causes significant interruption to normal activities and requires an investment of time and resources from all stakeholders involved, particularly when faced with prolonged uncertainty. Join us hear from Tom Noorkah, Director of Financial Systems at the City of Columbus and Gianluca Cairo, Industry Principal, Ceridian, a panel of public sector leaders as they discuss...

2020 challenged state and local agencies to reduce operating expenses and navigate the new realities of remote working, all while trying to maintain business continuity and deliver a safe, socially distanced experience for citizens. In response, many government organizations are adopting technologies to modernize and streamline their processes. By modernizing sending and receiving workflows, governments of all types and sizes can realize savin...

New digital services launched to comply with government lockdown regulations are creating a secondary benefit: improving the citizen experience. While some agencies view online services as a "forced transformation," others see it as an opportunity improve citizen access, enable better transparency and streamline processes. Join Government Technology, experts from Infor and leaders from Las Vegas on Dec. 17 at 11:00am PT/2:00pm ET as they explo...

The COVID-19 pandemic prompted widespread travel and nonessential business restrictions. But surging demand for nearby, convenient getaways led short-term rental (STR) use to grow by 20 percent. As governments face growing budget deficits, they need to ensure all short-term rental operators pay their fair share, obtain business licenses, and operate in ways that benefit the broader community. Join our experts December 17 at 10:00am PT/1:00pm E...

When considering a move to the cloud, many state and local government agencies struggle with a common problem: the migration bubble. This bubble is formed when organizations are covering expenses for their current on-premises infrastructure while incurring new costs for a cloud migration. But what if you could use that legacy hardware to your advantage? Join Government Technology on December 16 at 10:00 a.m. Pacific/1:00 p.m. Eastern as we spe...

Government organizations today communicate in more ways than ever – through texts, phone calls, emails, video conferences, web portals and more. That’s been transformed by the workforce disruptions of the coronavirus pandemic. Internally, government teams are learning how to stay connected in a hybrid environment of in-office employees and remote workers. Externally, agencies are trying to ensure that constituent interactions are a...