Government organizations have reached an inflection point. The events of the past 18 months forever changed expectations for how public agencies work, deliver services and engage with their communities. This is a moment for real transformation, not just modernization. On Nov. 8, Government Technology will host an interactive discussion on the critical elements of effective transformation. Experts from the Center for Digital Government and seni...

Every day, cybercriminals are conducting reconnaissance on open source intelligence (OSINT) — or information that is publicly available on the internet — about your agency and the individuals in it. They’re combing through websites, IP addresses, social media accounts, digital files like photos and videos, geospatial information and more to gather information about their target and identify their weaknesses. It’s the fi...

State and local health agencies are at an important crossroads. They’ve been hit hard by the pandemic, with surging caseloads and skyrocketing requests for information and services. Meanwhile, they’ve put in place new innovations and new technologies to deliver health care services – but scaling and managing those processes can be a challenge. Digital transformation efforts are impacting every facet of public health care. Fro...

During the COVID-19 pandemic, many courts across the United States had to close their doors to the public. The Superior Court of California - San Joaquin County closed to the public from March 2020 to July 2021. During that time, the public had minimal outlets to ask questions, inquire about payment plans or contest tickets. To avoid further backlog and safely connect with constituents, the San Joaquin Superior Court launched an online traffic...

The pandemic heightened the need for governments to communicate with their employees and constituents over digital means more than ever before, whether it be critical alerts regarding public health updates or everyday announcements related to things like road closures. Unfortunately, the recipients of this digital communication are now in a state of notification fatigue. Moving forward, state and local governments need a more effective way to...

Open to Public Sector only. Registration - Free Government Technology's passion is promoting best practices and spurring innovation in the public sector – more important than ever in challenging times like these. The Virtual Digital Government Summit offers a unique opportunity to explore a variety of technology topics and possibilities. Please join us for a day of powerful sessions that provide inspiration, participation, education, and...

The COVID-19 pandemic forced state and local government agencies to accelerate their digital services strategies to keep vital programs and services running. These efforts strengthened resiliency -- and they offered convenient new digital service options that were embraced by constituents, creating expectations for more. Join Government Technology for interactive conversation on the future of digital government services in Pennsylvania We...

The 2021 Government Consumer Payments Insight Report found the pandemic had a huge impact on the public sector payments landscape, propelling many agencies into adopting contactless transactions seemingly overnight. The report revealed an increase in constituents using mobile and online payment options – and a tendency to want to continue to do so. But concerns remain around the security of these digital transactions. On Nov. 4 at 11am P...

Large companies devote a lot of time and effort to protecting their brand. They know phishing campaigns, data leaks, typosquatting, command-and-control attacks and many other cyber-attacks pose significant threats. And they know they must monitor those threats in real time and act quickly to take them down, in order to protect their company, executives, employees and customers. Colleges and universities face all those security threats, and mor...

Each year, the Special Districts Program recognizes innovative leaders and programs from around the country. For 2021, the year-in-review and recognition summit is going virtual – giving you a chance to virtual connect with and be inspired by leaders from around the country. Most importantly, it will provide an opportunity for you to learn how to replicate their successes in your own district. More information about speakers and specific...