Generative AI is not just about technology—it's about transforming HR practices. Register for this session, Building Responsible GenAI Strategies for HR, and gain in-depth insights into the ways you can harness the power of GenAI in human resources while ensuring ethical compliance. You’ll hear from our experts, Allan Sabol and Kim Thomson, about best practices in using GenAI in HR, such as:Maintaining strict ethical and privacy st...

This demo explores Audit Management as a comprehensive solution designed to help organizations effectively manage their Audit program in the different audit phases (planification, preparation, execution, reporting, follow-up and closing). This demo will also show how compliance and risk data are used to scope, plan, and prioritize audit engagements.

Join us to see how SPM can enable you to deliver business outcomes with confidence by consolidating all your work and aligning it on a single cloud platform. In this demo, we will explore the Strategic Portfolio Management solution and its capabilities to align all organizational key results, strategies, and goals to the continuous planning and development efforts across various teams. In addition to strategic planning capabilities, we will se...

This demo explores how ServiceNow's Customer Service Management (CSM) solution takes your customer service to the next level while controlling operating costs. We will see how you can resolve issues quickly and delight customers with AI-powered self-service as well as set your agents up for success with real-time information to boost their productivity. Built on the Now Platform, the single system of action for the enterprise, CSM leverages pl...

This demo explores how ServiceNow's App Engine solution empowers creators of all skills and experiences to bring unique workflows to market with less complexity, cost, and risk using Generative AI-powered development. We will see how a citizen developer takes advantage of modular building blocks and native, in-platform features to go from idea to end product quickly. Leveraging App Engine Studio and the main pillars of app development - Data,...

Join us to see how you can take charge of your IT infrastructure and digital services with ServiceNow ITOM Visibility. This session dives into how ITOM Visibility not only automatically discovers all of your IT resources, but also maps them to create a single, unified view of your entire IT landscape along with an up-to-date, and consistent record in your ServiceNow CMDB. This powerful combination helps you reduce costs and complexity, while a...

Discover what you need to succeed in the era of AI. From inspiring keynotes to exciting breakouts and demos, don’t miss these three action-packed days. Bring your questions — and leave with the answers you need to infuse intelligence into every corner of your business. Get excited for three awe-inspiring days at Knowledge. Highlights include: Daily keynotes with ServiceNow leadership An immersive expo showcasing platform intelligen...

Today’s government labor force provides services with the mission in mind, regardless of which agency or department empowering these people providing Federal service is critical to deliver great experiences, reduce risk and deliver work across the Federal arena. Join your peers at this ServiceNow webinar which will focus on the value of ServiceNow's holistic end-to-end enterprise service management workflows which work across the enterpr...

Join ServiceNow for a dedicated technical practitioners workshop focused on how to use ServiceNow’s Software & Hardware Asset Management (SAM & HAM) to enable agencies to optimize costs and utilization of their asset investments to reduce spend, mitigate asset risk, and automate the full asset lifecycle with workflow—on a single platform. Register now to hear directly from our asset management experts and expect to take aw...

Join us in-person for a full day hands-on Low-Code App Engine Innovation Workshop to see how organizations are re-imagining their approach to automation and app development with ServiceNow's Creator Workflows. Learn how to boost productivity at scale by building high-value low-code mission apps with App Engine. Whether you're a pro developer of any level looking to streamline repetitive tasks, a low-code business analyst looking for ways to so...