2020 changed everything. Contactless service delivery is now the normal and expected of nearly every government agency. Has your technology platform been keeping up? Join us to learn how local and state governments can quickly deploy constituent-centric experiences, speed up service delivery, and scale fast to meet License, Permit and Inspection (LPI) mission demands with purpose-built applications for the Public Sector. Summit Technologies wi...

A Salesforce expert will lead you through a self-assessment in the areas of organizational optimization, aligning processes to objectives and correctly leveraging your technology. On the call you'll work through a workbook assessment of 8 domains. With this new analysis in mind, you'll understand what to focus on for growth, based on your maturity levels. To discuss this session content further, or your workbook assessment directly with a Sale...

Salesforce Financial Services Cloud (FSC) gives financial services organizations the tools to put their clients at the heart of every decision. During this session, a Salesforce expert will walk you through the features and data model of FSC, share best practices, and give you the tools to plan the configuration or extension of your FSC implementation. Premier and Signature Success Plan customers, request an individual follow-up after the session.

Be able to prepare your Health Cloud org, understand best practices, and determine the next best steps for a successful Health Cloud implementation. How it works: In this Accelerator Webinar, a Certified specialist will review the structure of Health Cloud and help you understand how to model people entities. We will also discuss and demonstrate how to prepare your org for the Health Cloud managed package and what licenses Health Cloud users r...

Prepare for Success from the beginning! Understand how to define your vision, inspire your team and plan your journey. We will share customer examples and proven approaches to help you: - Determine your key players - Consider the type of implementation support you need - Identify and prioritize your business objectives - Understand the ways to measure your success - Determine the best way to gather feedback - Get the word out to your team

Leaders feel an urgency to enable data-driven decision making. 83% of CEOs expect to be working in a data driven organization, yet only 33% of employees are comfortable with using data analytics. With new sources of data and analysis becoming increasingly complex, organizations are challenged to uncover relevant insights at the time they are needed. Let’s leave the guesswork to AI. Introducing a whole new way to look and interact with da...

Ever wanted to chat directly with a Salesforce Anywhere product expert? You’re in luck. This session is dedicated to answering questions, sharing best practices, and offering additional resources. This time is for you! Come with questions about Salesforce Anywhere, Quip, Documents, Automation, or anything specific to your team’s use cases.

The Lightning experience enables your team to become more productive and collaborative. Do you want to take advantage of these benefits but aren't sure whether your current Salesforce org is ready? In this 90-minutes session, a Lightning expert will review why you want to make the transition to Lightning and methods on how to get there. You'll learn about project planning for your rollout, driving change management and adoption for Lightning u...

The pandemic has given new meaning to "mission readiness" for the U.S. government. This includes strengthening Enterprise Resource Planning (ERP) systems - encompassing financial, supply chain, and human resource functions - to facilitate making complex decisions based on clean and consistent data. But agencies' current ERPs can be monolithic and inflexible, incurring high costs and long lead times to make changes or implement new capabilities...

What a year for Field Service. What’s coming next? Ray Wang, Founder of Constellation, will share his thoughts on the future of field service. Learn how Salesforce Field Service will prepare you for what’s next. Karen Mehal, VP of Field Service at Salesforce, will share her success stories from the field. Don’t miss the conversation of industry experts with our customers.