Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue. But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics...

Join us for an insightful webinar where we delve into the transformative power of Microsoft 365 Copilot. This session is tailored for business professionals, IT administrators, and anyone eager to leverage AI to boost their productivity and creativity.Key Highlights:Introduction to Microsoft 365 Copilot: Gain a clear understanding of what Copilot is, its seamless integration with Microsoft 365, and how it stands out from other AI toolsBoosting...

Join us for the Microsoft 365 Copilot Training for Marketing, where you will learn how with Microsoft Copilot, you can generate content for campaigns, improve productivity, provide insights into campaigns, and collaborate more effectively.During this free event, discover how Copilot can analyze market trends, provide sales forecasts, and identify new sales opportunities.You’ll be able to:Use Copilot to analyze market trends, provide sale...

Explore the latest Microsoft Cloud solutions and product demos to spark new technology use cases and prepare to innovate with AI in this free Microsoft Tech Brief. Join us at Migrate and Secure Windows Server and SQL Server to discover why Microsoft Azure is a trusted destination for Windows and SQL servers. Learn how easy it is to run workloads from hybrid or multicloud environments in Azure with its adaptive cloud approach.Who should attend:...

Join us for the Microsoft 365 Copilot Training for IT, where you will learn how with Microsoft Copilot, you can seamlessly manage IT operations, troubleshoot technical issues, ensure system security, and apply data-driven insights for strategic decision-making.During this free event, discover how Copilot can enhance your efficiency, simplify complex tasks, and optimize technical workflows.You’ll be able to:Use Copilot to summarize the in...

Adapt your skills and master the tools you’ll need to thrive in an AI-powered world at a free Microsoft Azure Virtual Training Day from Microsoft Learn. Join us at Develop Your Own Custom Copilots with Azure AI to learn how to create a custom copilot. You’ll review and compare language models to select the best one for your endpoint and learn how to deploy these models into your chat applications.You’ll also explore using Azu...

Discover the latest Microsoft solutions and explore ideas to address critical business challenges at a free Microsoft Discovery Hour event. Join us for Migrate to Innovate—Be AI-Ready, Be Secure to learn how migrating to Microsoft Azure can prepare your organization to innovate with AI and achieve your business goals. Azure provides purpose-built solutions for your IT estate that can help you optimize costs, performance, and flexibility....

Empowering people to extract insights and visualize their streaming and time sensitive data is crucial to timely decision making, increased efficiency and improved communication. At Microsoft, we understand that the average company has hundreds if not thousands of data sources, many of which stream in real time. Whether that data comes from within the business, operations, devices and sensors, web analytics or customer feedback, the data can b...

Join us for a comprehensive webinar where we'll discuss strategies and best practices for implementing simplified endpoint and identity management – so that users can benefit from AI-powered capabilities of Microsoft 365 Copilot while protected by zero trust principles. You'll learn about the security considerations when providing a secure environment for your productivity users. The integrated value of Microsoft Security, which includes...

Join us at Microsoft 365 Copilot Training for Executives to learn how to use Microsoft Copilot to summarize the countless emails, meetings, and chats for a project you were involved in. When Copilot synthesizes your data in this manner, it reaches across your Microsoft 365 tenant to gather this information.During this free event, discover how Copilot in Teams is the perfect tool to synthesize all your communication history and provide a concis...