Sacramento County’s 311 Connect offering provides a critical service to the area’s approximately 1.5 million residents by allowing them to log service requests for a variety of needs, from animal care issues to waste management concerns. Previously, it was time-consuming and cumbersome for the county to mine and report on the mountains of data collected from the system. On Jan. 26 at 11am PT/2pm ET, Sacramento County is joining Gov...

State and local leaders talk a lot about improving civic engagement. They want to increase constituent engagement by adopting new civic engagement platforms or digital government platforms. But civic engagement, which describes citizens coming together to improve their communities, is fundamentally different from civic experience, which is the interactions citizens have with their government when obtaining services. The fact is, moving governm...

Modernizing old technologies and processes is a priority for state and local governments. But years of under-investment has created significant technical debt in many jurisdictions, presenting government leaders with tough questions around where to start and how to proceed. On Jan. 25, Government Technology will convene a panel of experts to discuss high-impact strategies for updating internal business systems. We’ll explore effective ap...

Even though many agencies are planning a return to office in 2022, it doesn’t mean a return to normal. State and local government leaders know a new work-from-anywhere culture is critical to success for the future, but they have questions about how best to support this shift. On Jan. 24th at 11am PT/2pm ET, speakers from the L.A. County Public Defender’s Office and Box will be joining Government Technology to answer questions like:...

Today’s K-12 students have greater access to technology than ever before, as schools across the country accelerated or launched 1:1 programs to support anytime, anywhere learning through the pandemic. While this infusion of technology has presented challenges such as managing logistics and funding, it also presents new opportunities for personalizing learning experiences and engaging students in different instructional models. Join us Ja...

Tom Ryan has recently retired from Santa Fe Public Schools, in New Mexico, as Chief Information and Strategy Officer. He has co-founded, K12 Strategic Technology Advisory Group, to assist district leaders deliver educational success with technology, which is led by experienced school technology leaders. He has expertise in strategic planning and leadership, designing digital learning environments, technology infrastructure reviews.Dr. Ryan has...

5G is bringing revolutionary capabilities to wireless networks, which in turn is transforming the ways in which federal agencies can leverage Wireless WAN. 5G offers unprecedented speed, lower latency, and greater flexibility — making it ideal for ensuring network failover at office sites, connecting remote and temporary "pop-up" facilities, supporting smart city and autonomous vehicle initiatives, and more. Join Government Technology on...

It’s an exciting time for urban transit. While the early disruptions of the pandemic decimated transportation networks in many cities, transit leaders are ready to build back stronger and smarter. They’re eager for new solutions and new technologies that can transform the urban transit experience, making it safer, more effective and more efficient. But transit agencies face numerous obstacles in maintaining and improving transporta...

The COVID-19 pandemic forced state and local government agencies to accelerate their digital services strategies to keep vital programs and services running. These efforts strengthened resiliency -- and they offered convenient new digital service options that were embraced by constituents, creating expectations for more. Join Government Technology for interactive conversation on the future of digital government services in Pennsylvania We...

Despite hard work and the best intentions, state and local governments are vulnerable to cyberattacks. Incidents occur. It’s not a question of if you’ll be the victim of an attack, but when. What happens next is just as critical as everything governments do to protect themselves from being breached in the first place. The first step is incident detection – seeing the breach and identifying its extent and impact. IT leaders mu...