As new technologies and policies accelerate modernization efforts, agencies are doubling down on the importance of data. Data is foundational to agency operations, providing insights to drive better management and greater innovation. However, to realize the value of data, the right foundations need to be in place. Join us on Thursday, Jan. 23 at 2 p.m. ET//11 a.m. PT to hear from government and industry leaders about creating good data practic...

Now that we’re firmly in 2025, it’s time to take stock of your agency’s cybersecurity initiatives for the year. Where are you headed, and do you have an adequate roadmap to meet your cybersecurity goals? There is hardly any room for error when it comes to your agency’s cybersecurity, and the first step is to be aware of the latest best practices around zero trust, identity management, and the current risk landscape. Joi...

As with every year, when we look back and reflect, it seems to have passed in a blur. And understandably so! We’re all working heads-down to manage competing priorities and demanding deadlines. However, we feel strongly it’s important to take a pause and acknowledge the work and innovation happening in government. Join us online Wednesday, Dec. 18 at 2 p.m. ET/11 a.m. PT as we revisit 2024 and achievements in the public sector. Fro...

Take a deep breath in, now ask yourself this question and answer honestly: on a scale of one to ten, how stressed do you feel? Recent studies have shown that adults report higher stress levels than ever before – both in their personal and professional lives. As we enter a typical hectic holiday season, it’s important to check in with yourself and make sure you have healthy ways to process and cope with stress. Join us online Tuesda...

The days are getting shorter, and we’re spending more time indoors. The change of season can be hard for many of us, and frankly, our teams might be feeling unmotivated as we close out the year. However, as a supervisor, part of your job responsibilities include maintaining team productivity and protecting their well-being. So if you’re seeing a seasonal morale dip (or really, any time of year), how can you help your team recover?...

As cybersecurity threats become increasingly sophisticated, government agencies at all levels are facing the difficult task of securing their networks. Just look at these facts about ransomware attacks on state and local government:49% were due to compromised credentials.A stunning 98% of attacks led to data encryption, and 99% involved attempts to compromise backups.On average, government victims end up paying 104% of the ransom demanded.Thos...

As we prepare to wrap the year up and plan for a productive year, you must understand the trends impacting your CX programs and efforts in 2025. Will you see increased adoption of AI tools, and will they be more public facing than ever before? How will changes in data privacy impact gov services? Is your agency ready to take on more personalized messaging to increase CX program effectiveness? Join us online Monday, Dec. 9 at 4 p.m. ET/1 p.m. P...

What will the workforce look like in 2025? What skillsets and resources will government employees need to be effective in the coming year? To remain at the top of your game as a dedicated public servant, you need to pay attention to the skills agencies are looking for. And if you’re a supervisor, you need to understand the current workforce demands as well as how to adequately support your teams’ training and development. Join us o...

Meetings: love them or hate them, they are a critical part of how work gets done, and frankly – they’re not going anywhere. But we’re all busier than ever, and calendars are maxed out. It’s time to audit and streamline your meetings so everyone who attends is making the most of their time. Join us online Tuesday, Nov. 26, from 2-2:50 p.m. ET/11-11:50 a.m. PT to hear from a workplace expert about improving your meetings....

As a supervisor of a team of one or one hundred, time is a precious commodity. Competing priorities, hard deadlines, and management issues are all at the forefront of your day-to-day. So, how can you remain productive as a supervisor without burning out? Join us online Monday, Nov. 25 from 4-4:30 p.m. ET/1-1:30 p.m. PT to hear from a management expert about how to make the most of your time, while being a supportive resource for everyone who r...