Residents expect government services to be responsive to their needs, and that means online, seamless, accessible, and secure. There is hope for organizations looking to improve their processes and provide more convenient services to residents. Organizations need to: Confront the reality of inefficient and antiquated systems Diagnose the current environment and create a plan for modernization Service digitization goes beyond PDFs and fillable...

On Tuesday, June 7 at 3:00 p.m. EST / 12:00 p.m. PST, Cindi Mansell will host a 15 Minute Lighting Round of actionable catalysts you can use to inspire your organization’s Public Records Request process. She’ll cruise through 14 concepts, ideas, and actionable steps you can put on your roadmap. Each of these items could be their own session but during this 15-minute presentation she’s putting them out there so you can take st...

Granicus surveyed 300+ Public Records Managers last year to learn what was keeping them up at night headed into 2022.Join Granicus for a complimentary 15-minute webinar to hear from veteran records manager, Cindi Mansell, about the rankings of the survey results, as well as her rankings that conflict with the survey results. Get answers to questions like:Why is Cindi less concerned about legislative changes?Why are increasing costs a greater c...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Webinar is over, you cannot register now. If you have any questions, please contact Webinar host: Online Trainings We offer weekly live training sessions for the most commonly used features in govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. Using Zoom, you'll be able to view the computer screen of our training leader as they walk you through important tasks and functions within gov...

Cindi Mansell, veteran records manager, brings to light the critical flaws in using spreadsheets and email to manage records requests. If you struggle to get support to purchase appropriate tools to do your job as records manager, this overview and the accompanying materials can help! Get the clarity you need to help communicate the challenges and risks of relying on spreadsheets and email, including: The 1 to 1 nature of spreadsheets for trac...

What makes one agency more efficient may simply be unworkable, unhelpful, or even illegal for another.Join Granicus for a complimentary 15-minute webinar to hear from veteran records manager, Cindi Mansell, as she shares a few pointers from her experience in navigating the changing landscape of police disciplinary records going public.Specifically, Cindi will provide anecdotes based on her experience in: Varying process for sustained, unsustai...

Get your questions answered about all of the Text Area and Image widgets from Technical Trainer Brian Pope

Customizing board details enables you to track custom information from Board Details pages. Adding a new field or question on this page adds the field or question to every board page. This webinsar will allow you to configure and customize what is private and public facing, as well.

Register to watch this recording on-demand This webinar will review how to trim meeting recordings, edit timestamps, and change the archive status.