Legacy contact center solutions are expensive, complex, and difficult to scale for spiking demand. But today’s contact center for higher education has evolved. Institutions are modernizing their contact center operations to improve the student experience, streamline administrative processes, and support fundraising campaigns. Auxiliary services, help desks, and health services also benefit. With Amazon Connect, Amazon Web Services (AWS)...

This session will position the AWS OLA which is a free program for new and existing customers to assess and optimize current on-premises and cloud environments, based on actual resource utilization, third-party licensing, and application dependencies. The AWS OLA will help you build your migration and licensing strategy on AWS. It will provide you with a report that will model your deployment options, using existing licensing entitlements. The...

Dovel Technologies have built a Patient Portal solution (PHEP) using AWS AI services that uses AI for intelligent ingestion, analytics and discovery of patient health attributes such as voice notes, PHI, scanned or PDF documents using Amazon Textract, Amazon Transcribe and Amazon Comprehend Medical and provide the ability to contextually search using Amazon Kendra. Dovel will demo their PHEP solution in this session.

Join us for an executive roundtable with AWS & McAfeeon Wednesday, June 2nd for an executive forum of insight and exchange on accelerating the adoption of cloud-native ecosystems.Financial institutions across the UK are taking advantage of cloud adoption through IaaS platforms - offering scalable enterprise IT with speed, flexibility, and elasticity. These vast benefits can present new architecture designs when consuming public and hybrid...

Machine learning (ML) is one of the most disruptive technologies we will encounter in our generation, but we’re just getting started. The Machine Learning Summit brings together industry-leading scientists, AWS customers, and experts to dive deep in to the art, science, and impact of machine learning. You’ll hear from industry leaders on the latest science breakthroughs in ML, get real-world learnings on how ML is impacting busines...

You are invited to a Cloud Security Dev Day live virtual workshop with CrowdStrike and AWS! Join CrowdStrike and AWS for new insights and perspectives on the tactics and techniques in use by today's adversaries. You will see new developments that highlight the dynamic nature of the cybersecurity threats, and have a chance to roll up your sleeves and go HANDS-ON with the Falcon Platform to practice your own hunting and investigation techniques....

Harnessing the power of the cloud to deliver personalized customer experiences is a top focus for today’s service-oriented organizations. For companies in regulated industries such as financial services or healthcare, maintaining the highest standards of compliance, ensuring data security, and minimizing risk are key considerations when migrating. Hear from Amazon Web Services (AWS) and Brendan Walter, Chief Security and Technology Offic...

Personalized health. AWS is how. The era of personalization is here. From the integration of genomics data into pharma R&D, to creating personalized diagnostics tools and therapies, to the delivery of healthcare anywhere, anytime, to those who need it most- AWS is powering the personalization revolution. Join us for our third annual free event focusing on how healthcare & life science organizations are using cloud technology to power...

Security Immersion Day is a hands-on session for individuals and engineering teams wishing to understand the security aspects of moving to AWS, and for architecture teams looking to understand cloud security concepts. Who should attend: Site reliability engineers, cloud architects, solution architects, tech leads, developers, DevOps, DevSecOps, information security, GRC teams, technical project, and program managers. Key Takeaways: Understand...

You are invited to a Cloud Security Dev Day live virtual workshop with CrowdStrike and AWS! Join CrowdStrike and AWS for new insights and perspectives on the tactics and techniques in use by today's adversaries. You will see new developments that highlight the dynamic nature of the cybersecurity threats, and have a chance to roll up your sleeves and go HANDS-ON with the Falcon Platform to practice your own hunting and investigation techniques....