State, local, and education (SLED) agencies continue to face mounting pressure to manage risk, meet regulatory demands, and defend against growing threats — all with limited resources. Manual processes and siloed systems have only made it harder to stay compliant, secure, and in control. This session explored how the ServiceNow AI Platform transforms governance, risk, and compliance management across the public sector. By digitizing key...

Federal law enforcement agencies operate in fast-moving, complex environments where managing mobile assets — vehicles, field equipment, mobile IT systems — is critical to mission success.In this session, attendees learned how ServiceNow’s AI platform delivers real-time visibility, automates inventory tracking, and predicts maintenance needs to maximize asset readiness and security.Insights on using AI to predict maintenance n...

The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in addressing these evolving demands. Enter AI-powered ServiceNow CRM—a game-changing solution that redefines how public sector agencies engage, serve, and inspire trust. In this session, ServiceNow thought leaders an...

Attendees joined ServiceNow & Carahsoft in Columbus, Ohio for a session discussing Public Sector Digital Services Pro (PSDS).Public Sector Digital Services is the key motion to help government customers modernize and accelerate the delivery of services. It minimizes custom development with out-of-the-box building blocks for government use cases and processes. Public Sector Digital Services is a robust platform that is committed to continuo...