State and local governments are under increasing pressure to do more with less—streamlining operations, increasing transparency, and delivering better services to constituents in need while managing aging infrastructure and tight budgets. Traditional finance and supply chain systems often lack the agility and integration required to meet today’s demands. In our recent webinar, we explored how agencies can gain visibility and contro...

In this webinar, Salesforce and CapTech shared how transit agencies are transforming customer service and operational efficiency with custom CRM solutions. Experts discussed real-world applications, strategies for optimizing customer interactions, and how data-driven insights enhance service delivery. Watch the recording to explore the future of transit technology and learn how your agency can leverage these solutions.