In this webinar, Roland Lee, Vice President of Product at Heimdall Data immersed attendees in a discussion about how one can improve Amazon Relational Database Services (RDS) scale 20x without any application changes. Heimdall Data Proxy modernizes applications by improving the performance of your current database. In this webinar, attendees learned how Database Proxies: Free up operations by automating Active Directory authentication and auth...

In this webinar, Global Technology Solutions (GTS) and Amazon Web Services (AWS) discussed how together they can help rejuvenate your contact center with cloud-based solutions. Hear industry experts discuss 5 key-ways that you and your agency can benefit from GTS's services, including scaling, availability, reliability, omnichannel communication, and on-demand pricing by embracing the cloud! Download this webinar now to learn about GTS's lates...

During this virtual workshop, subject matter experts reviewed: What the AWS Cloud Platform is and the global infrastructure it provides Basic AWS Cloud architectural principles The AWS Cloud value proposition Key services on the AWS platform and their common use cases Basic security and compliance aspects of the AWS platform and the Shared Responsibility Model The billing, account management, and pricing models Sources of documentation or tech...

Attendees joined Amazon Web Services (AWS) industry experts in D.C. and learned how AWS can benefit their organization with a seamless shift to the cloud, the future of artificial intelligence and machine learning, and more. Register to view this on-demand recording.

In this on-demand webinar subject matter experts from PTFS and Knowvation and Systems Integration Division discussed Knowvation solutions and how they can help you achieve digital transformation using solutions that manage your company’s disparate data. Attendees explored topics including: Federated Indexing and Records Governance Geotagging non-geospatial Data State-of-the-Art Querying Methods with Geospatial AOI Functionality Knowvatio...

Agencies are under increased pressure from the highest levels of government to operate with a cloud-first mentality. But, the reality is that moving every workload to the cloud right now isn't practical. For this reason, many are operating in hybrid environments and leveraging the power of observability to bridge gaps and unify data. Observability has emerged as the key element which allows cross-functional teams to understand what's happening...

In this on-demand webinar, Daniel O'Sullivan, Founder and CEO of Gyst Technologies, led an informative webinar that expanded attendees’ knowledge about the use of advanced analytics and speech personalization in contact centers. Explore behavior-driven personalization in your IVR channels and 'voicebots' to deflect calls away from expensive agents and drive costs down. This webinar helped attendees and their agencies: Discover new ways t...

This on-demand webinar explored the evolution of technology in public safety and how you can ensure you take advantage. Prepared aims to lead the charge in modernizing the safety systems of the future. By unlocking the full potential of everyday technology, Prepared makes emergency communication faster, more accessible, and introduces information that has never been utilized for emergency response before. Download now to immerse yourself in a...

M&S Consulting, AWS, and Carahsoft hosted a lunch n' learn on Wednesday, August 23, at the Morgantown Marriot at Waterfront Place in Morgantown, West Virginia from 11 am to 2 pm. It was an afternoon full of in-depth learning sessions from experts in the area. Attendees heard from experts across the federal space and explored topics including:Introduction to the ACNGJourney to the CloudBenefits of the Cloud

In this webinar, Daniel King, Director of Business Development at Inforatix, Inc., and Ethan McKinney, Child Support Enforcement Leader at AWS, discussed the transformative power of iPayOnline™, an innovative payment portal built on AWS cloud infrastructure. Designed specifically for Employers and Individual child support obligors, iPayOnline™ offers a secure and convenient platform to schedule one-time and recurring payments using...