Federal agencies are focusing on improving customer experience (CX) and service delivery to constituents, largely motivated by the Biden administration's executive order on CX and service delivery. The OMB recently issued a memo taking this declaration further, encouraging agencies to reduce the burden of information collection on the public when applying for federal services. Register now to hear how a U.S. Federal Agency is working with Docu...

This training will most benefit administrators of all levels and will focus on the following day-to-day operations.: Topic creation Subscriber upload - including troubleshoot Advanced Bulletin personalization (template development) Advanced Bulletin create and send Bulletin analytics reporting Our training sessions last roughly an hour and are conducted by a member of our Implementation Team. Using Zoom, you'll be able to view the computer scr...

Modernizing government IT. Adopting Zero Trust. Better digital services for the American public. As your agency faces these challenges, you’re also working to improve efficiency and reliability. Can you have it all? We have answers at the Okta Secure Identity Roadshow. Join your leadership peers in government and industry on Tuesday, October 18th in Washington, DC where we’ll explore: Why identity modernization is the key to your a...

State and local government leaders encounter new buzzwords and tech jargon every day. In The Lightning Round, a new webinar series from Government Technology, we’re explaining these emerging concepts and demystifying gov tech one buzzword at a time. In this episode, we’re looking at Zero Trust. It has quickly emerged as an essential part of a modern cybersecurity framework. But what exactly does Zero Trust security mean? How has t...

As cybersecurity threats have become more prevalent and more harmful in recent years – and as the threat landscape itself has become exponentially more dispersed and harder to secure – one truth has become increasingly evident: State and local governments can’t handle this on their own. Outside of a few large states and a small handful of big cities, the vast majority of governments lack the staff, funding and expertise it t...

Recent federal stimulus programs sent billions of dollars to higher education. This session will break down significant higher education funding streams in the CARES Act, the American Rescue Plan Act (ARPA), the Supplemental Appropriations Act (CRRSA Act), and the Infrastructure Investment and Jobs Act (IIJA). This conversation will explore how these funds may be used to improve student outcomes, modernize legacy technologies, launch new serv...

One of the most prolific attacks over the past few years, that has touched nearly every industry and kept security professionals up at night, is ransomware. Ever-looming as the threat that can bring an organization to a halt, we have seen an explosive growth in ransomware and extortion attacks. Driven by never-ending vulnerabilities and automated attack tools, ransomware shows little signs of slowing down. It is time to change that pace. Join...

The technological landscape is always evolving to better fill the needs of consumers, especially when it comes to paying for education. Today’s advancements create an environment where cash or check are no longer the preferred methods. Instead, consumers would rather pay with contactless technology or by digital payments.For higher education institutions, being able to offer a variety of payment options is critical to seamless business...

The Gartner 2022 Hype Cycle for Emerging Technologies highlights technologies that will significantly affect business, society and people over the next 2 to 10 years. What are the latest advances in artificial intelligence, composable organizations, blockchain evolution and human augmentation? This free webinar spotlights the technologies you need to track, and helps you determine if they are right for your organization. Discussion Topics: Dis...

Explore the latest innovations, learn from product experts and partners, level up your skillset, and create connections from around the world. Join us October 12–14 to help shape the future of tech. Check back soon for registration updates. What's to come Dive deep with training, live demos, and access to Microsoft and partner experts to elevate your work. Interact with product creators and industry professionals to influence the Micros...