It’s part celebration, part automation academy, part community gathering.It’s a place to get the skills you need. A source of the inspiration that fuels transformation. A way to connect with the like-minded innovators who are driving automation forward.And it’s a forum where we can show our gratitude to the organizations that trust us with their digital transformation. Transformation isn’t a one-and-done initiative. It...

Governments recognize data’s potential to serve citizens according to their needs. Demand for data and relevant insights has never been higher. Not all departments and agencies, however, are capturing the same data points or even the same types of data. Consequently, public sector data professionals spend an inordinate amount of time on manual collation and manipulation that could be automated, preventing key analyses from being complete...

The threat of cyber attacks is on the rise, and hackers are getting more sophisticated. As a growing list of government agencies, commercial companies and military branches prioritize modernization and become more reliant on advanced technologies, more and more critical information, data, processes and systems are online and subject to cyber attacks. Today, cybersecurity is one of the most important priorities for the federal government. Adva...

The Federal government is stepping up to more effectively deliver American citizens superlative services that they deserve. From the far-reaching Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government to the President’s Management Agenda’s priority 2, Delivering Excellent, Equitable, and Secure Federal Services and Customer Experience, the government is zeroing in on its citi...

Join us every Wednesday at 2:00pm EST for a 30 minute demo on how VMware Cloud on AWS can provide a unified infrastructure framework that bridges the gap between private and public clouds.

Analytics Maturity Model: Get Predictive and Prescriptive Most agencies operate through a descriptive lens of their data with a basic understanding of average website visits. They lack the ability to drill into the data to give interactions context, break down real-time data resulting in delayed decisions and optimizations and limited segmentation for historical analysis and targeted personalization. During this session, agencies will learn ho...

Amazon Connect: Beyond the Basics Mini-Workshop Series This small group, interactive workshop series offers an opportunity to take your Amazon Connect skillset to the next level. In this technical series, we'll dive deep into some advanced features of Amazon Connect, for those already familiar with the basic Amazon Connect services. Advanced Reporting This 2-hour virtual workshop covers core concepts related to the creation and configuration...

State and local agencies are under enormous pressure to deliver results faster and more efficiently – and to make better use of data to drive decision-making and serve constituents. That’s what drove DC Health, the health department for Washington, D.C., to upgrade its legacy platforms to a modernized system for tracking vaccinations and other vital health metrics. Working with Oracle and partner Tharseo IT, the team migrated its e...

Every jurisdiction has its excessive requestors--also known as vexatious or serial requesters--that have learned that they are allowed to submit an unlimited number of Public Records requests each day. Although news outlets or media routinely file Public Records/FOIA requests for news stories that benefit the public, they can also be labeled as vexatious requesters due to the sheer volume of requests. Estimates are that the media accounts for...

Hospitals are moving away from on-premise and private cloud deployments and looking toward public clouds, like AWS and Azure. Harnessing the power of cloud agility, health IT can respond more quickly to market changes and scale with demand. But how can nonprofits and public institutions navigate challenges like the cloud skills gap and budgeting concerns while also leveraging enough cloud features to gain sufficient benefits to make the invest...