Analytics Maturity Model: Get Predictive and Prescriptive Most agencies operate through a descriptive lens of their data with a basic understanding of average website visits. They lack the ability to drill into the data to give interactions context, break down real-time data resulting in delayed decisions and optimizations and limited segmentation for historical analysis and targeted personalization. During this session, agencies will learn ho...

Amazon Connect: Beyond the Basics Mini-Workshop Series This small group, interactive workshop series offers an opportunity to take your Amazon Connect skillset to the next level. In this technical series, we'll dive deep into some advanced features of Amazon Connect, for those already familiar with the basic Amazon Connect services. Advanced Reporting This 2-hour virtual workshop covers core concepts related to the creation and configuration...

State and local agencies are under enormous pressure to deliver results faster and more efficiently – and to make better use of data to drive decision-making and serve constituents. That’s what drove DC Health, the health department for Washington, D.C., to upgrade its legacy platforms to a modernized system for tracking vaccinations and other vital health metrics. Working with Oracle and partner Tharseo IT, the team migrated its e...

Every jurisdiction has its excessive requestors--also known as vexatious or serial requesters--that have learned that they are allowed to submit an unlimited number of Public Records requests each day. Although news outlets or media routinely file Public Records/FOIA requests for news stories that benefit the public, they can also be labeled as vexatious requesters due to the sheer volume of requests. Estimates are that the media accounts for...

Hospitals are moving away from on-premise and private cloud deployments and looking toward public clouds, like AWS and Azure. Harnessing the power of cloud agility, health IT can respond more quickly to market changes and scale with demand. But how can nonprofits and public institutions navigate challenges like the cloud skills gap and budgeting concerns while also leveraging enough cloud features to gain sufficient benefits to make the invest...

Together, with the developer and tech ecosystem, we’re creating open ecosystems, delivering choice in solutions and building a foundation of trust – unlocking a world of new possibilities. Join us and explore the latest break-throughs in tech-accelerating computing. Session Tracks AI and Data Science: Productivity and Performance at Scale Learn how Intel is partnering with the community to make it seamless for data scientists, deve...

InfoSec World is excited to be back in person on September 26-28. This leading cybersecurity conference for security practitioners and executives features expert insights, enlightening keynotes, and interactive breakout sessions that inform, engage, and connect the infosec community. This multi-day event provides participants with essential information and tools required to better enhance and protect their organizations. Now in its 28th year,...

The work world has turned upside down and back again in the last two years, as the federal and commercial workforce adapted to the shifting pandemic environment. Remote work, cybersecurity, modernizing IT environments from cloud to Zero Trust, and changing job requirements, have all had significant effects on the federal workplace. Agencies face a list of priorities from fostering agile workplace environments, enhancing customer experiences, d...

The U.S. Navy and U.S. Marine Corps have continually worked to decentralize, differentialize and digitize the service branch’s work as well as develop its talent in the field. As they continue to evolve to meet the growing demands, challenges still remain. Join GovConWire’s Second Annual Navy: IT Transformation Forum to hear notable industry and federal leaders discuss the initiatives, efficiencies and challenges the service branc...

Modernization is integral in the development of the Federal workforce as organizations fight to keep up with the private sector. Organizations and agencies need to begin to adopt more cutting edge technologies, such as automation of workflow processes, in order to be more forward-thinking and competitive. In order to fully reach a new potential within our Federal workforce, agencies need to center the implementation process as their goal. This...