Good service is good for business. Research proves it: a report from Forrester Consulting shows that organizations that deliver good service earn $10 billion more in incremental revenue. But rising customer expectations bring greater challenges to meet those demands while still supporting frontline workers and providing customers quality self-service options. That’s where AI-powered solutions like Microsoft Copilot and Microsoft Dynamics...

Join us for an insightful webinar where we delve into the transformative power of Microsoft 365 Copilot. This session is tailored for business professionals, IT administrators, and anyone eager to leverage AI to boost their productivity and creativity.Key Highlights:Introduction to Microsoft 365 Copilot: Gain a clear understanding of what Copilot is, its seamless integration with Microsoft 365, and how it stands out from other AI toolsBoosting...

Join us for the Microsoft 365 Copilot Training for Marketing, where you will learn how with Microsoft Copilot, you can generate content for campaigns, improve productivity, provide insights into campaigns, and collaborate more effectively.During this free event, discover how Copilot can analyze market trends, provide sales forecasts, and identify new sales opportunities.You’ll be able to:Use Copilot to analyze market trends, provide sale...

Explore the latest Microsoft Cloud solutions and product demos to spark new technology use cases and prepare to innovate with AI in this free Microsoft Tech Brief. Join us at Migrate and Secure Windows Server and SQL Server to discover why Microsoft Azure is a trusted destination for Windows and SQL servers. Learn how easy it is to run workloads from hybrid or multicloud environments in Azure with its adaptive cloud approach.Who should attend:...

Join us for the Microsoft 365 Copilot Training for IT, where you will learn how with Microsoft Copilot, you can seamlessly manage IT operations, troubleshoot technical issues, ensure system security, and apply data-driven insights for strategic decision-making.During this free event, discover how Copilot can enhance your efficiency, simplify complex tasks, and optimize technical workflows.You’ll be able to:Use Copilot to summarize the in...

Discover the latest Microsoft solutions and explore ideas to address critical business challenges at a free Microsoft Discovery Hour event. Join us for Migrate to Innovate—Be AI-Ready, Be Secure to learn how migrating to Microsoft Azure can prepare your organization to innovate with AI and achieve your business goals. Azure provides purpose-built solutions for your IT estate that can help you optimize costs, performance, and flexibility....

While most forward-looking studies about cryptographically relevant quantum computers (CRQC) focus on the threat to factoring and the risks associated to securing data against “harvest now, decrypt later” attacks, systems reliant on elliptic curve cryptography (ECC) are bound to be the first vulnerable to quantum attacks. In this presentation, we cover the latest trends in quantum hardware and algorithms for cryptanalysis. We revie...

Global IT spending is surging, driven by the rapid rise of generative AI (GenAI). It is on pace to surpass $7 trillion dollars in 4 years. By 2028, GenAI will account for over $1 trillion in spending, including the new markets, such as AI models, specialized AI-managed services and AI-optimized IaaS. However, the journey to realizing AI's full potential is fraught with challenges. Many early-stage GenAI projects have faltered. Declining AI exp...

Empowering people to extract insights and visualize their streaming and time sensitive data is crucial to timely decision making, increased efficiency and improved communication. At Microsoft, we understand that the average company has hundreds if not thousands of data sources, many of which stream in real time. Whether that data comes from within the business, operations, devices and sensors, web analytics or customer feedback, the data can b...

Join us for a comprehensive webinar where we'll discuss strategies and best practices for implementing simplified endpoint and identity management – so that users can benefit from AI-powered capabilities of Microsoft 365 Copilot while protected by zero trust principles. You'll learn about the security considerations when providing a secure environment for your productivity users. The integrated value of Microsoft Security, which includes...