In this on-demand webinar, Daniel O'Sullivan, Founder and CEO of Gyst Technologies, led an informative webinar that expanded attendees’ knowledge about the use of advanced analytics and speech personalization in contact centers. Explore behavior-driven personalization in your IVR channels and 'voicebots' to deflect calls away from expensive agents and drive costs down. This webinar helped attendees and their agencies: Discover new ways t...

Spring makes programming Java quicker, easier, and safer for everybody. Spring’s focus on speed, simplicity, and productivity has made it the world's most popular Java framework. VMware Spring Runtime brings you Commercial support for the entire Spring ecosystem, as well as packaged versions of popular projects designed for usage in Virtual Machines or Containers. Attendees of this on-demand webinar heard VMware subject-matter experts di...

Travel has bounced back tremendously. A traveler's journey starts from the moment the traveler starts planning for the trip. At each stage of the journey, there is an opportunity to engage the traveler with relevant cross sell/ up sell recommendations and reminders based on the traveler's profile and preferences. Personalized and contextually relevant communications improve organizations' relationships with customers, employees and partners. T...

Attendees of this on-demand webinar will have learned: The challenges and opportunities of integrating AI across the enterprise while ensuring trustworthiness, governance, and collaboration The opportunity to experience a demo of Dataiku where they witnessed firsthand, the power of the platform in enabling organizations to harness the full potential of AI How the flexible and interactive user interface empowers both data and domain users alike...

.NET Framework spurred on the tremendous growth of web applications when it was released in 2002. Since that time, millions of developers have utilized the platform to build out mission critical applications. In 2016, Microsoft launched .NET Core which bifurcated the .NET application landscape down 2 parallel paths. While .NET Core does offer advantages over .NET Framework, the time and cost required to refactor applications may not make sense...

Successful implementation of organizational change is critical for state, local and federal agencies to realize their respective missions. The pace of organizational change is only increasing in the public sector, making organizational change capacity even more important over time. Despite making massive investments in change management resources and practices over the past few decades, agencies are not seeing the results. The missing piece to...

In this on-demand webinar, attendees learned how Joint All Domain Command and Control aims to connect the digital battlespace from the tactical edge back to the enterprise across Unified Network Operations to ensure: Well-informed, rapid decisions in all domains—air, land, maritime, space and cyberspace—in both competition and armed conflict Unmatched capabilities for enabling JADC2, UNO, ZTA and other U.S. Army and DOD modernizati...

Managing identity data for state agencies, localities, and educational institutions is complex. Users must share sensitive personal information and authenticate through multiple identity providers - all of which can access their data, creating an invasive, friction-filled user experience laden with compliance risks. Decentralized identity represents a massive paradigm shift that will protect the privacy of users’ data and let them contro...

M&S Consulting, AWS, and Carahsoft hosted a lunch n' learn on Wednesday, August 23, at the Morgantown Marriot at Waterfront Place in Morgantown, West Virginia from 11 am to 2 pm. It was an afternoon full of in-depth learning sessions from experts in the area. Attendees heard from experts across the federal space and explored topics including:Introduction to the ACNGJourney to the CloudBenefits of the Cloud

We wrapped up our journey to achieving optimal level of the ZTA data pillar in the third and final session in the Kickstart to Compliance Series. This session focused on three key functions, including: access determination where we introduced dynamic data masking to provide least privilege techniques to data access, visibility and analytics capability to showcase DPM’s user access monitoring and user anomaly detection trending/visualizat...