Connecting the Front Office to Mission Delivery: Federal CRM with ServiceNow
Across federal agencies, mission success increasingly depends on providing a seamless customer experience while ensuring the work behind the scenes gets done with accuracy and speed. ServiceNow’s federal CRM empowers agencies to modernize their front office—acting as a digital front door for citizens, businesses, mission partners and other agencies—while seamlessly connecting to the middle and back-office processes that drive true mission outcomes.
This webinar will showcase ServiceNow’s CRM capabilities for the public sector, highlighting how agencies can unify constituent engagement, provide self-service, streamline workflows, and break down silos across service delivery. Attendees will also hear from partners who are delivering innovative solutions that connect the front, middle, and back office to support critical government missions.
Whether your agency is focused on constituent-facing services, internal mission workflows, or intra-agency workflows, you’ll see how ServiceNow provides a connected platform to deliver experiences that matter and results that count.
Don’t miss out – Register Now!
Speaker and Presenter Information
Paul Gearing, CRM & Industry Workflows, ServiceNow
Dave Sidnam, CRM & Industry Workflows, ServiceNow
Noelle Massaro, Ignyte Solutions
Smit Patel, Nuvitek
Relevant Government Agencies
Other Federal Agencies, Federal Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Nov 20, 2025, 1:00pm - 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
ServiceNow Government Team at Carahsoft







