Leveraging GenAI to Up/Reskill for the Workforce of the Future



The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in addressing these evolving demands. Enter AI-powered ServiceNow CRM—a game-changing solution that redefines how public sector agencies engage, serve, and inspire trust.
 
Join us for a forward-looking discussion with ServiceNow thought leaders and public sector innovators. Discover how our AI-driven platform empowers agencies to revolutionize service delivery. Learn how AI automates repetitive processes, streamlines service workflows, and creates intuitive, digital-first interactions that elevate the citizen experience.
 
This is more than a CRM—it’s a pathway to building modern, efficient, and citizen-centric government services. The future of public service starts here.

Speaker and Presenter Information

Stephanie Hammond, Solutions Specialist, ServiceNow


Emily Kourey, Advisory Solutions Consultant, ServiceNow

Relevant Government Agencies

Other Federal Agencies, Federal Government


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Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Thu, Nov 13, 2025, 1:00pm - 2:00pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Event Sponsors


Organizer
ServiceNow Government team at Carahsoft


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