Advancing Outcomes Through Efficient Service Delivery

This event qualifies for .1 CEUs

This event qualifies for 1 CPEs

This event qualifies for 1 CLPs

Government agencies are under increasing pressure to deliver high-quality services while optimizing resources. It has been a challenge as they wrestle with budget constraints and manpower limitations, but that emphasizes the urgency of producing better outcomes.

By leveraging digital front door strategies and data-driven modernization, agencies can significantly enhance their service delivery capabilities. This approach enables the creation of unified digital platforms that simplify access to government services, reduce complexity, and improve overall citizen satisfaction.

Learning Objectives:

Delineate the common obstacles agencies face when implementing digital front door strategies
Outline the value proposition for creating a unified digital platform that simplifies access to government services and enhances overall citizen satisfaction
Define the role of data analytics in strengthening modernization efforts, improving service delivery, and driving operational efficiency
Review the complementary roles of adopting cloud-based infrastructure and API integrations to support the digital front door and foster seamless interactions between different systems

Speaker and Presenter Information

David Chou
VP of Solutions Architecture,
Maximus

Bill Pratt
Contributing Editor,
FedInsider

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC