Building the City of the Future: Kyle, Texas
Join us for an engaging webinar featuring Nadia Hansen (Director, Local Government Industry Advisor, Salesforce), Jesse Elizondo (Assistant City Manager, City of Kyle, Texas), and Tyler Harris (Sr. Consultant, Vivid GovTech). Together, they'll share how the City of Kyle transformed municipal service delivery by harnessing the power of AI with Salesforce Agentforce.
Discover how the city:
- Replaced a manual, siloed 311 process with one centralized, AI-driven platform for reporting and tracking issues.
- Processed more than 12,000 resident service requests with nearly 90% resolved on the first call.
- Cut average resolution times to under 2.5 days, accelerating outcomes while driving efficiency and cost savings.
Then, see it all in action with a live demo of the platform delivering faster, smarter service for residents.
Speaker and Presenter Information
Nadia Hansen
Director, Local Government Industry Advisor, Salesforce
Jesse Elizondo
Assistant City Manager, City of Kyle, Texas
Relevant Government Agencies
City Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Oct 2, 2025, 2:00pm - 3:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Salesforce Government Team at Carahsoft