Workforce Disruption to Strategic Advantage: Reshape Government with Confidence

Federal agencies and public sector organizations face mounting workforce challenges, and the pressure is on to navigate complex policy mandates, streamline fragmented processes, and overcome aging system constraints—all while maintaining efficient operations. And it continues to change—but with disruption comes the opportunity to reimagine and realign for impact.

In this practical, insight-packed session, our experts discussed how to create a more agile and resilient federal workforce. We explored the realities of workforce reshaping in government and shared best practices for optimizing talent, automating transitions, and improving efficiency. Attendees also discovered how ServiceNow’s AI Platform can help streamline decisions, reduce manual work, and support compliance with evolving mandates. It’s all about getting ‘the house in order’ to create a strong foundation and become more efficient and effective.

During the session, we discussed:

• Gaining visibility and control over workforce changes using AI workflows and real-time analytics
• Accelerating position management, onboarding, and separation processes, ensuring compliance with evolving mandates
• Strengthening collaboration across HR, IT, and leadership to optimize talent and drive organizational success
• Uncovering hidden value and efficiencies to maximize the impact of agency investments