Mission-Centered Design for Real World Outcomes

This event qualifies for .1 CEUs

This event qualifies for 1 CPEs

This event qualifies for 1 CLPs

Join us for a dynamic FedInsider discussion on how mission-centered system design can transform public sector services into improved, outcomes-driven models. As expectations around cost reduction and efficiencies continue to drive change, government and industry leaders must go beyond incremental improvements to reshape how citizen experiences are designed and in fact delivered.

This webinar will explore how focusing on mission outcomes can properly inform and drive complex choices in automation, data management, and even trust building strategies. The results are services that are both more effective and aligned to public needs.

Learning Objectives:

Learn from Experts: Understand the principles of how to leverage mission-centered system design for citizen services
Real-World Applications: Learn from success stories of agencies that that can report the real-world impact of transforming its citizen touchpoints, not just service metrics
Explore Strategies: Discover tools and frameworks for embedding mission-focused innovation into agency operations

Speaker and Presenter Information

Bill Pratt, Moderator & Contributing Editor, FedInsider

Bill Pratt
Contributing Editor,
FedInsider

Relevant Government Agencies

Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC