State Government Licensing Simplified: Freshworks Enabled



Many current licensing processes require licensees to submit applications in person or via the mail, then the information collected is manually entered into a spreadsheet or system. This is time consuming and rarely is done right the first time. Oftentimes these processes also require licensees to contact the licensing agency for status or next steps, creating unnecessary inbound calls and wasted time for everyone. But what if there was an easier way to manage the licensing process, that was economical for State and Local Government, and already used by hundreds of government entities!

 

Please join Freshworks on June 24th to learn about how you can increase the number of professional licensees, resulting in more jobs, and generate more state revenue by doing the below:

  • Creating a Self Service Online Application Process
  • Automating Data Entry
  • Reducing Inbound Calls and Emails

Speaker and Presenter Information

Patrick Rhoads, Lead Solutions Engineer, Freshworks

 

James Pratt, Head of North American Customer Experience, Freshworks

Relevant Government Agencies

State & Local Government


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Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Tue, Jun 24, 2025, 1:00pm - 1:45pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Event Sponsors

Freshworks


Organizer
Freshworks Government Team at Carahsoft


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