Humans + AI = Prioritizing Higher Value Work

The federal government has been incorporating new technologies into its operations for decades, looking to streamline processes and add functionality. The introduction of artificial intelligence (AI) into the government IT ecosystem is not, by itself, something new, but employees are not yet clear on how AI will make their work better.

The World Economic Forum recently suggested that “AI’s real power lies in reimagining workflows across functions,” rather than focusing on productivity gains within functions. Doing this requires workers collaborating across functions and understanding how the functions fit together, including opportunities for teams to use AI to build new apps – using their established skills to create greater value.

Learning Objectives:

• Identify ways to make workers familiar with AI – how it works, its outputs, and how they can integrate it into their daily work
• Delineate the policies and procedures that govern incorporating AI into existing systems
• Define objectives, such as productivity improvements, time to service delivery, and cost savings, that workers can use to measure progress