Quest for Excellence XXII Conference

 Quest is the leading conference to learn best performance management practices from Baldrige Award recipients and how to:  

• improve your organization's performance results
• enhance leadership effectiveness
• build customer and employee engagement
• increase organizational innovation to gain and sustain competitive advantages
• improve process management
• create an environment that fosters social responsibility and ethical behavior
• increase organizational sustainability.

The 2009 Baldrige Award recipients and leaders from business, education, health care, and nonprofit will share best performance management practices, their journeys to performance excellence, and lessons learned.  As a conference participant, you will: 

• LEARN best performance management practices from the 2009 Baldrige Award recipients
• GAIN KNOWLEDGE of the Baldrige Criteria in educational presentations
• ENGAGE in dynamic networking opportunities
• TAKE AWAY practices to apply to your organization to improve performance and get world-class results
• BE INSPIRED as part of a movement that is making America better by making organizations better

Who Should Attend
CEOs, senior managers, executives, directors, heads of operating units, or quality/performance improvement leaders/practitioners, from business, education, government, health care, and nonprofit sectors with an interest in personal learning and organizational improvement.

Book Signings
Sponsored by ASQ Press and ASTD Press. A number of authors of books on Baldrige and organizational improvement will talk about their books and sign purchased copies.