Ask the CIO: Army

As agencies move workloads to the cloud and modernize applications, ensuring a seamless and productive user experience is critical. This discussion will explore strategies for measuring impact, leveraging AI and automation, gathering employee feedback and balancing security with usability.

Key topics include:

• Optimizing digital experiences and measuring the impact of IT modernization
• Leveraging AI, automation, and human-centered design for continuous improvement
• Using employee feedback to enhance IT service delivery
• Balancing security and user experience through collaboration with cybersecurity leaders