Fast-Tracking IT Support: How Real-Time Telemetry Turns Device Issues into Non-Issues

When devices fail, it’s not just an inconvenience, it’s a bottleneck for operations. For state and local governments, K-12 schools, and higher education institutions, downtime can disrupt essential services and learning and stretch IT teams thin. That’s why the next era of device support is all about speed, insight, and smarter solutions. That’s the promise of telemetry – Think of telemetry as next-level “break and fix” services. By continuously gathering data from your devices, telemetry pinpoints problems in real time, allowing IT teams to jump past basic troubleshooting and focus directly on the fix. The result? Faster resolutions, less downtime, and more value from every device.

Join Government Technology and HP for a live webinar to see how your organization can move past the first level of triage and straight into IT problem-solving, making IT support smoother, smarter, and more efficient.

Here’s why you should attend:

• Save Time with Proactive Support: Discover how real-time telemetry empowers faster issue resolution, minimizing disruptions and keeping devices in classrooms, offices, and government operations running smoothly.
• Go Straight to the Fix: Learn how to bypass standard troubleshooting steps and jump directly to the heart of the problem with smarter diagnostics.
• Get More Out of Your Device Investments: Understand how this innovative approach to device care ensures reliability, reduces downtime, and extends device life—all while easing the workload on your IT team.