Supporting State and Local Government on their Digital-First Journey

The role of digital transformation has increased exponentially since the pandemic, and those serving in State and Local Governments have been disproportionately affected. The pandemic forced State and Local Governments to quickly pivot to become digital-first organizations, a task that some governments even today struggle with.

While the pandemic came to pass, S&L governments across the country still struggle meet their desired digital maturity, often due to limited budgets, technology constraints, and competing priorities. Citizens demand more digital services than ever before, and it is up to S&L governments alike to meet citizens across the country where they want to be met, online.

CIOs and technology leaders alike are actively investing in the modernization of IT and digital transformation technologies to enhance citizen experience and optimize government efficiency, but where should one begin? Investing in advanced technology and capability within the constraints of government bureaucracy puts tremendous pressure on CIOs and leaders to get it right the first time.

As such, PSN is happy to partner with Freshworks for our upcoming Government Modernization Webinar. At this webinar, you will have the opportunity to hear from State and Local Government leaders about their digital transformation journey, and how they aim to revolutionize the way citizens are interfacing with government and government employees alike. Join us today!