Helping Residents Make the Shift to Digital Government

Modern digital government solutions elevate the resident experience, but simply implementing technology — no matter how elegant — won’t yield the meaningful channel shift most agencies hope to see. Resident adoption of digital government tools doesn’t happen just by introducing shiny new technology. Agencies will have to help drive digital adoption through a range of marketing tactics.

Join public sector experts from Government Technology and PayIt on August 9, 2023, at 11 AM PT/2 PM ET for a live webinar on how to drive resident adoption of newly deployed tech.

Key takeaways include:

• Best practices for driving the resident shift to digital services
• How to build an effective customer adoption plan
• The four maturity stages of a technology adoption strategy