Microsoft Dynamics 365 Virtual Training Day: Enable Always-On Service

Join us at Dynamics 365 Virtual Training Day: Enable Always-On Service from Microsoft Learn to gain the skills needed to support any organization in real time using Dynamics 365 Customer Service and Dynamics 365 Field Service. You’ll get experience using Dynamics 365 Remote Assist to share knowledge, work with inspectors, and collaborate with technicians remotely to build and maintain powerful customer experiences.

Who should attend:

• IT professionals
• Power users
• Developers
• Business decision makers

Technical level:

• This is an intermediate-level course. Attendees should be able to credibly discuss, offer perspective and integrate technology from minimal practical experience.

After completing this training, you will be able to:

• Deliver customized and connected customer experiences.
• Optimize resources with a proactive approach that anticipates and solves problems in real time.
• Empower employees with the tools they need when they need them.