Accelerate(her) Presents: In the Middle

There is still so much gap in between the infrastructure team and the end users. I find myself in the middle, bridging the gap between the two on almost every project. The point of being IN THE MIDDLE lane is understanding EXACTLY what the user needs and how to coach through, while bridging the gap at the same time.

As a learner you will gain insight on work that is done in between two departments. We will also talk about how people learn during a major change that is about to begin. We will talk about establishing a communication plan, policies, and procedures.

We will focus on:

• Operational Workflow: Involving and organizing key functional areas looking at the current state and future state and what we can automate.
• Change Management: Helping an organization take a structured approach by involving all organizational layers to ensure the chances of implementation to be successful.
• Lean Process Improvement: Not being afraid to ask: “WHY”. Reviewing an understanding the employees’ techniques and evaluating their processes, then finding all the little nuggets to help them do their job faster and more efficiently.