Ask the Experts: Enhance Constituent Experience with Efficient Case Management

Government organizations are continually seeking ways to serve constituents better—and do more with less. As agencies rethink how to optimize processes for efficiency, they also need to develop capabilities that simplify how the community engages with their services.

Modernizing constituent services through technology enables agencies to create a connected experience across all government interactions. The result: digital experiences that increase participation, transparency, and satisfaction in government.

Join Microsoft subject matter experts for an opportunity to ask questions about how you can create efficient case management processes with technology.

In this live discussion, we’ll cover:

• What is case management 
• The 6 stages of case management for government 
• Health and Human Services case management demo 

Ask the experts live! Ask your questions directly to experts in the live discussion and hear what’s top of mind for your peers.