Tips for Finding Common Ground When Legal and Records Disagree

We've all been there: a request for records comes in and relevant staff are notified. Staff members gather the records and turn them over to legal for review and/or redactions. But what if the rules that you thought you knew suddenly changed because of questions from the legal department, the materials requested, or the requestor? How do you effectively communicate with others in your organization when everyone is not in alignment? What's the most effective way to find common ground and fulfill the request?

Join Granicus for a complimentary webinar to hear from veteran records manager Cindi Mansell as she provides tips for: