Mid-Atlantic CCAI Webinar

Google Cloud brings expertise in Conversational AI and pairs it with Cisco's Contact Center IVR, routing, analytics, and agent desktop solutions to create one seamless Contact Center AI offering for our customers. Contact Center AI with Cisco helps agencies increase operational efficiency and improve customer satisfaction.

Join this webinar to learn more about:

How to augment an existing call center with virtual agents
How artificial intelligence can improve constituent interactions with government
Common integration patterns to go beyond simple FAQs to fully functional agents
How analytic warehouses provide critical insights to policymakers