Granicus Summer Picnic Series

The requirements for digital government have been growing for years, hastened even more by the pandemic. With seamless, end-to-end service becoming the benchmark for customer experience, many agencies and governments are having to pursue new practices and solutions across multiple areas.

Join Granicus for a three-part series to learn best practices for implementing and maintaining equitable service and communication through Granicus' wide suite of solutions. Discover methods that are repeatable and outcome-focused for all government agencies, incorporating not just technology but people and processes too.

Upcoming Summer Picnic Sessions

Tuesday, August 2^nd	Writing Effective Communications to Increase Engagement Hear insights on how to draft effective emails and newsletters that prioritize information most relevant to the recipient. In this webinar we will talk about: Clear concise language Ordering your newsletter Dos and Don'ts with links Subject lines that catch attention Understanding your audience Contextualizing your messaging
Wednesday, August 10^th	The 7 Ingredients of a Great Online Public Consultation Attendees will walk away with the following key takeaways: Setting out the scope of your consultation How to involve the right people in a consultation What methods will encourage meaningful engagement What kind of content helps people to give proposals intelligent consideration How to ask the right questions to get meaningful responses How to factor adequate time into an online consultation The importance of closing the loop and feeding back to participants
Thursday, August 18^th	Tips for a Useful & Intuitive Government Website In this webinar, attendees will walk through: The data-collection process Using clear language Streamlining your web pages Providing actionable tips for how to develop a useful and intuitive government website your residents will understand and use