Supercharge IT Service Management with Automation
Public Sector IT Service Desks are overwhelmed; too many repetitive tasks, manual processing and an increase in demand has drained IT resources. Looking forward, public agencies need to automate the mundane. Stop spinning your wheels with manual management of onboarding and offboarding employees, user / group management, updating usernames and passwords.
Hear from Jeff Scheetz, CIO at Avondale, AZ who will share how they have rolled out a single platform for enterprise service management, spun up a self-service portal, and in the process have eliminate much manual processing.
Join Government Technology April 13 to learn how your organization can implement smart service management that uses self-service, online knowledge bases and automation to reduce the drain on your IT resources and deliver a better experience to end users.
Register now to learn:
- First hand how Avondale, AZ has reduced time spent on manual tasks
- Fast & easy tips to roll out a single enterprise service management platform
- How you can automate many tasks such as onboarding new employees
Speaker and Presenter Information
Jeff Scheetz
CIO for the City of Avondale, Arizona
Otto Doll — Moderator
Senior Fellow, Center for Digital Government
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Apr 13, 2022, 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
Government Technology