Supercharge IT Service Management with Automation



Public Sector IT Service Desks are overwhelmed; too many repetitive tasks, manual processing and an increase in demand has drained IT resources. Looking forward, public agencies need to automate the mundane. Stop spinning your wheels with manual management of onboarding and offboarding employees, user / group management, updating usernames and passwords.

 

Hear from Jeff Scheetz, CIO at Avondale, AZ who will share how they have rolled out a single platform for enterprise service management, spun up a self-service portal, and in the process have eliminate much manual processing.

 

Join Government Technology April 13 to learn how your organization can implement smart service management that uses self-service, online knowledge bases and automation to reduce the drain on your IT resources and deliver a better experience to end users.

 

Register now to learn:

  • First hand how Avondale, AZ has reduced time spent on manual tasks
  • Fast & easy tips to roll out a single enterprise service management platform
  • How you can automate many tasks such as onboarding new employees

Speaker and Presenter Information

Jeff Scheetz
CIO for the City of Avondale, Arizona

 

Otto Doll — Moderator
Senior Fellow, Center for Digital Government

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government


Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Wed, Apr 13, 2022, 2:00pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Event Sponsors

TeamDynamix


Organizer
Government Technology


Contact Event Organizer



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