Providing a World Class Employee Experience in the Cloud

Constituents trust their local governments to provide services that are responsive to their individual needs. Now, more than ever, constituents expect their government services to evolve and change - just like how their own lives have evolved and changed. This is especially true as governments embrace flexible working policies and remote work arrangements for their employees - and, in the process, innovate on traditional, in-person services.

But how can we truly understand the dynamic and rapidly changing expectations that residents have for their services? What can we learn from decades of community engagement research, and the acceleration of innovation in public feedback over the last 18 months? How can local leaders measure sentiment to understand how constituent expectations have changed around what they want from their government programs? And how do governments get started on building more robust community engagement?

Join Government Technology on September 17 at 10 a.m. Pacific/1 p.m. Eastern as we explore these questions and more to help you better connect with your community and create more authentic ways to engage with residents.