Reinvent Your Customer Experiences Now with Amazon Connect and VoiceFoundry
More than ever, today’s customers choose businesses based on high expectations of service, support, and experiences. But your current technology can’t satisfy most demands. To reinvent your customer experience, you must first envision how your contact center can support that experience, and then build it.
This AWS webinar featuring VoiceFoundry discusses how News Corp used Amazon Connect and VoiceFoundry integrations to improve customer experiences and gain platform agility and scalability. Learn more about delighting customers with a fast and easy contact center transformation.
In this webinar, you'll learn:
- How to solve the three biggest challenges to cloud contact center migrations and transformative customer experiences
- How to shift to a customer-first focus to move your business forward
- What Amazon Connect is and how it’s disrupting the contact center landscape
- How to leverage Amazon Connect, Amazon Lex, and VoiceFoundry’s specialized integrations quickly, safely, and efficiently
Speaker and Presenter Information
Jen Walsh Fisher, AWS
Director of Partner, Amazon Connect
John Marino, VoiceFoundry
President and CEO
Lynn Teague, VoiceFoundry
Executive Director
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Tue, Oct 12, 2021, 1:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Amazon Web Services (AWS) | VoiceFoundry
