Best Practices in Customer Service Automation

Improve service offerings with Contact Center Intelligence

Enterprises are moving to self-service, automated chatbots to improve customer service, reduce costs, and offer a better customer experience. Covid-19 has accelerated adoption as the demand for quality customer service increases especially when shelter-in-place orders limit human interaction. Our panel of leaders in the customer service space will discuss why and how enterprises are adopting automated solutions.

Register to learn how automated solutions can improve customer service offerings. Leaders from Genesys, UIPath, and Xapp.ai will share their insights, experiences, and best practices in customer service chatbots.

In this webinar, you'll learn:

• Why to build a chatbot for customer service
• How to get started
• Best practices and tips
• How to measure success

Who should attend?

CTOs, CIOs, CISOs, VPs, Directors of Customer Service, Customer Success or Product Management.