2021 Insurance Outlook: Accelerating Recovery While Pivoting to Thrive

The COVID-19 pandemic and resulting economic fallout radically shifted consumer and employee needs, habits, and expectations, while compelling virtualization of insurer operations overnight. Insurers are likely facing the most difficult environment for growth and profitability since the Great Recession. What challenges and opportunities lie ahead in 2021? We’ll discuss:

• How are insurers reallocating funds for high priority projects and talent that can help them adapt now?
• What does accelerating digital transformation mean for the industry’s future?
• How might increased connectivity and remote access generate new exposures for carriers and policyholders?