Atlassian Summer Sessions
How does a small service team of three ensure customer success while handling over 1000 tickets a month? Tanya Christensen will show you how her team at Northrop Grumman uses Atlassian tools to crush SLAs in our Carahsoft-sponsored webinar:
Northrop Grumman: Flipping the Table with
Revolutionary Service Management
Revolutionary Service Management
This is the first of a multi-part webinar series that explores critical success factors for digital transformation.
In this fast-paced, interactive session, we’ll explore:
- The service desk challenges that Northrop Grumman faced
- How Northrop Grumman effectively diagnosed their service processes
- The new triage process that automated workflows and transitions
If you’re in the public sector and are trying to transform or optimize your digital workflows and processes, this webinar is for you.
Register now to see why Atlassian’s collaboration, communication, and program/project management tools should be an integral part of any solution. And how Carahsoft can help you select and implement the best solution architecture for the best possible value.
Speaker and Presenter Information
Tonya Christensen, Atlassian Sr. Systems Engineer
Relevant Government Agencies
Intelligence Agencies, DOD & Military, Other Federal Agencies, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Jul 10, 2019, 2:00pm - 3:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Atlassian Gov Team at Carahsoft Tech Corp
