Salesforce Webcast: Driving Citizen Value Through Digital Services
Agencies require data in the right form, and at the right place and time, to deliver the services that citizens need. Join us and IDC guest speaker, Alan Webber for a discussion around the tools, information, and culture that are critical to enhancing the citizen experience. Alan will walk through top statistics from an in-depth study that highlights the efficacy of CRM and other tools that drive value for agencies that are keen on leveraging technology to transform the citizen experience.
Join our complimentary webcast to learn about:
- Current channels for citizen engagement and areas for improvement
- Tools and resources currently used by government agents
- Unique needs of different government branches (Fed, DoD, State and Local)
- Getting started with digital transformation
Find out how trailblazing organizations like Amtrak and DC OUC are using Salesforce to improve citizen engagement and satisfaction!
Speaker and Presenter Information
Alan Webber
Research Director, Digital Experience
IDC
Relevant Government Agencies
DOD & Military, Other Federal Agencies, State Government, Federal Government, State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Oct 17, 2018, 12:00pm - 1:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Salesforce Gov Team at Carahsoft Technology Corp.
