Tactical Problem Solving: Maximize Organizational Effectiveness, Efficiency, Reliability and Profit



OVERVIEW

Tactical Problem Solving is an analytical approach used to identify and solve problems. Analysis is presented in the Seven Basic Tools of Quality in addition to advanced methods used to increase organizations effectiveness, efficiency andreliability.

 

WHY SHOULD YOU ATTEND

Traditional methods of Process Improvement demonstrate high failure rates: Business Process Reengineering (BPR) 50% to 85%, Total Quality Management (TQM) 75% and Six Sigma 90%

 

Proactive methods used in Process Reliability Modeling (PRM) will identify organizational issues before they result in loss of revenue.

 

AREAS COVERED

Cause and Effect diagrams (Fishbone or Ishikawa Diagram)

The Ishikawa Fishbone Diagram (IFD) is a tool used to identify and present possible root causes to a problem. IFD was created by Dr. Kaoru Ishikawa; his method was popularized in early 1960s and used in the Kawasaki shipyards. 


Check Sheets

A simple document created to collect data in real time. Data may be used to determine process capability and issues needing attention.


Control Charts

A graph used to study process variation over time.  Data plotted includes individual process readings, Upper and Lower Control Limits.  


Histogram

A special type of bar graph that shows the ‘shape’ of data in pictorial form.  Shape includes symmetry and skewness.   


Pareto Chart

The most common chart used by management; the Pareto is an ordered histogram that displays defects in order of frequency.  


Scatter Diagram

Presents a visual picture of data usually two variables to determine correlation between variables. 


Stratification Chart

A method used to separate masses of data into patterns we can see and understand. 

 

LEARNING OBJECTIVES

Specific areas presented:

  • Cause and Effect diagrams (Fishbone or Ishikawa Diagram)
  • Check Sheets
  • Control Charts
  • Histogram
  • Pareto Chart
  • Scatter Diagram
  • Flow Chart (Stratification or Run Chart)

 

WHO WILL BENEFIT

This training is useful for all the individuals who want to learn process variation countermeasures. It would be ideal for: 

  • Senior executives
  • Strategic leaders
  • Quality Managers
  • Product managers
  • Manufacturing and R&D Managers
  • Quality Professionals/Consultants 
  • ISO Coordinators/Management Representatives 
  • Engineers and Supervisors
  • Laboratory quality professionals  

Speaker and Presenter Information

Dr. Michael Abitz is an Adjunct Professor at New Mexico Jr. College, Hobbs, NM. He received his Doctorate in Management from Colorado Technical University and Master of Science in Quality Assurance from California State University. He is a certified Six Sigma Quality Black Belt.

 

His areas of interest include teaching online; providing training to pacific rim suppliers in accelerated life testing of communications, computer and digital storage products; mentoring organizations in problem solving and process improvement; and to date cost savings include $15.6M in addition to $14M in sales.

 

Dr. Abitz's experiences include: aerospace and computer industries where he developed and presented training in: Organizational Process Improvement, Six Sigma (35 classes) and Root Cause Failure Analysis to U.S. companies and Pacific Rim suppliers.

Relevant Government Agencies

Cross Industry function


Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Tue, Mar 6, 2018, 1:00pm - 2:00pm ET


Website
Click here to visit event website


Organizer
Training Doyens


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