IT Service Management That Puts People First: A BMC FootPrints Overview

In this webinar you will learn how to improve user satisfaction and increase productivity to help your IT department deliver more value to your business.

BMC FootPrints integrates IT service and asset management for end-to-end business services, and it's easy to install, use, and support. With configurable capabilities that streamline service delivery, FootPrints improves customer satisfaction and IT's reputation with your business users.

Join us for our free webinar on April 9 at 1 p.m. EST to learn how to:

• Centrally manage the lifecycle of all assets, manage incidents, problems, service and change requests throughout their lifecycle

• Speed up customer resolution, increase customer satisfaction, and reduce help desk support costs with an integrated, web-based Service Catalog and Service Desk solution

• Reduce the number of disparate systems and processes by consolidating your solutions; such as using spreadsheets, manual paperwork, email forms and homegrown applications that are used to track requests from IT, Customer Service, Facilities, HR, Operations, Application Development, etc.

• Have more power and control of customizing the Service Desk solution to fit your needs, without programmers or consultants.