Consumer Partnerships

This conference will demonstrate the methods used by some of Australia’s leaders in healthcare to implement, sustain and grow consumer partnerships.

Promoting interpersonal communication is a core goal of the Australian hospital system; it has been a catalyst for a cultural shift within many organisations.

Successful initiatives around NSQHS (National Safety and Quality Health Services) Standard 2 will benefit hospitals across all ten standards, contributing to key performance indicators such as reducing readmissions and mortality rates.

Speaker and Presenter Information

St George and Sutherland Hospitals and Health Services, La Trobe University, St Vincent�s Hospital, Southern Adelaide Local Health Network, ISO Certification, SAI Global, Alfred Health, Patient Opinion Australia, The Royal Children�s Hospital Melbourne, Metro South Health, Clinical Excellent Commission, Breathe Deep Foundation, Health Consumers Queensland, Patient Safety Queensland Health, Healthscope, Department of Health, The Australian Commission on Safety and Quality in Health Care, Consumers Health Forum of Australia, Eastern Health, The Australian Council on Healthcare Standards