For better or worse, output is generally considered a key indicator of productivity at work. But when all the focus goes into how much work we’re getting done, burnout is an obvious consequence. As supervisors, this can be a very difficult thing to manage. How can you lead an effective team that meets goals and expectations while also protecting yourself and your team from burnout? Join us for a virtual discussion on Monday, April 28 fro...

When tensions are high, priorities are shifting and an organization is changing, it’s critically important to have a voice and communicate clearly. Knowing how to get your point across in a meeting or presentation can make all the difference in a project’s success or even determine the next step in your career. Join us in person at the GovLoop office in downtown Washington, D.C., on Wednesday, April 23, 4:30-7 p.m. ET to hear from...

Agencies are tasked with protecting their networks from cyberattacks, but there is no longer a perimeter that makes it easier to defend. Instead agencies need to rethink how they secure every device connecting to an agency network. Considering the number of connected devices — hundreds of thousands — it’s best to ensure sound security. Join us online Wednesday, April 16 at 2 p.m. ET/11 a.m. PT to learn from government and ind...

While customer experience (CX) is critical to the success of your mission, agencies often encounter issues when CX is not integrated into every part of the organization. Without a high-level, holistic approach, your agency might have trouble delivering a consistent level of service to its constituents. Join us online Monday, April 14, from 4-4:30 p.m. ET/1-1:30 p.m. PT to hear from an expert as we discuss how to improve CX-savviness across you...

Government agencies face an evolving landscape of cybersecurity threats, with insider risks posing some of the most complex challenges. Whether driven by malicious intent or negligence, insider threats can compromise national security, disrupt operations, and expose sensitive data. Agencies must adopt proactive strategies to mitigate these risks effectively. Join us online Wednesday, April 2 at 2 p.m. ET/11 a.m. PT to hear from government and...

Have you taken time to consider the experience citizens have when making payments to your agency, or even what it’s like for front-line staff? A candid look often reveals public agencies are decades behind the best payment technologies available to consumers. That’s starting to change, though, and in this webinar, you’ll learn what’s possible and how modern payment tech can level up the resident experience with your age...

“The customer is always right” is a common phrase in the private sector, but the sentiment applies to the government, too. The success of agency missions depends on effective customer experience (CX). While agencies face unique challenges, there are opportunities to improve CX and align more closely with best practices seen in the private sector. Join us online Wednesday, March 26 at 2 p.m. ET/11 a.m. PT to hear government and indu...

Successful teams usually share a few common traits: they’re goal-oriented, mission-focused, highly collaborative, and productive. Unfortunately, creativity, a core part of high-functioning teams, often gets overlooked. If your team doesn’t value a creative mindset, you’re also missing out on effective problem-solving, innovation, ideation and brainstorming. Join us Monday, March 24 from 4-4:30 p.m.ET/1-1:30 p.m. PT to hear fr...

As government agencies become increasingly data-driven, they need to build trust across multiple stakeholders by navigating cybersecurity and privacy concerns, upskilling staff, and changing long-held practices. It is a massive to-do list, but it is necessary for agencies looking to take advantage of tools like artificial intelligence. Join us online Wednesday, March 19 at 12 p.m. ET/9 a.m. PT as we discuss data trends and what agencies can do...